Remote desktop support will allow trained ICLOPS technical staff to see your desktop and guide you in the data extraction process. It will also give the technician the ability to troubleshoot any issues remotely. The remote assistance uses secure 128 encryption to make sure all line traffic is safe and secure.

1. Click here to download the Remote Support Program.
2. Save the file to your desktop.
3. You should have an icon on your desktop like the one below.

4. Double click the icon to run the program.
5. Call 1-888-4-ICLOPS and setup a remote support ticket.